Underwater Electric Motor — 6 Months
Six-month limited warranty for defects in materials or workmanship in the supplied underwater propulsion motor under normal intended use.
BOWREX Marine Policies
Terms & Conditions.
Clear terms. Confident ownership. Learn about BOWREX™ 40 warranty coverage, delivery, returns, and customer support.
BOWREX™ 40 includes component-specific limited warranty coverage: six months for the underwater motor and one year for designated electronic and mechanical components, subject to the terms below.
Before ordering:
Review the component-specific warranty coverage and shipping charges. BOWREX™ 40 is intended for operator-controlled, short-burst assistance during low-speed docking and undocking.
BOWREX Marine
1. Warranty — Component-Specific Limited Coverage
BOWREX Marine provides a limited warranty against defects in materials or workmanship under normal intended recreational use. The warranty period for each component begins on the original delivery date. Coverage is limited to the periods and conditions below.
Electronics & Controls — 1 Year
One-year limited warranty for defects in materials or workmanship in the supplied ESC, electronic controller, control circuitry, and wireless remote.
Easy-Lift & Housing — 1 Year
One-year limited warranty for defects in materials or workmanship in the supplied Easy-Lift mechanical assembly and BOWREX-manufactured 3D-printed housing.
Propeller and other wear-prone parts.
Manufacturing defects apparent upon delivery should be reported promptly with photographs and order details. Damage from impact, entanglement, abrasion, or ordinary wear is not covered. Applicable statutory consumer rights remain unaffected.
Materials and workmanship only.
For a confirmed covered defect within the applicable warranty period, BOWREX Marine will repair or replace the affected covered component without charge, subject to applicable law. For damage outside warranty coverage, paid repair or replacement may be offered subject to assessment and parts availability. An estimate will be provided before paid work begins.
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Warranty Exclusions
Coverage does not extend to damage unrelated to manufacturing defects.
Impact and Handling
Collisions, drops, crushing, transport damage, improper lifting, storage, or rough handling.
Operation and Modification
Misuse, continuous propulsion, excessive duty, unauthorized modification, improper repair, or unsafe operation.
Wear and Outside Equipment
Normal cosmetic wear, hull-contact pad wear, and damage caused by customer-supplied batteries, wiring, chargers, or other incompatible equipment.
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2. Shipping — Ready Within Three Weeks
Specialized products are prepared before dispatch.
Estimated Lead Time
BOWREX™ 40 is generally prepared for shipment within approximately three weeks (21 days) after an order is confirmed. We will advise you if production or supply conditions affect the expected dispatch date. Transit time begins after dispatch and depends on the destination and carrier.
Shipping Charges
Shipping is separate from the product price. The applicable rate and options are confirmed at checkout.
International Orders
Duties, taxes, brokerage, import fees, and customs requirements may apply and are generally the customer’s responsibility unless otherwise agreed in writing.
Shipping Zones
Indicative Shipping Rates
The amounts below are reference estimates in Canadian dollars for a package of approximately 11 kg, not guaranteed charges. Actual shipping availability and charges are those shown at checkout or confirmed in a written quotation.
| Destination | Reference Rate | Notes |
|---|---|---|
| Canada | CAD $95 | Standard package shipping within Canada. |
| United States | CAD $165 | Duties, taxes, and brokerage may apply. |
| Europe | CAD $295 | International order review may be required. |
| Asia | CAD $345 | International order review may be required. |
| Rest of the world | CAD $395 | Remote destinations may need a quotation. |
Important:
Carrier charges, insurance, duties, taxes, customs and brokerage fees may change. The amount confirmed during checkout or in the written order controls.
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Local Pickup
Available by prior appointment in Windsor–Essex, Ontario. Select local pickup at checkout when offered, or contact us to arrange collection.
Product Review
Review the supplied product and included items in person.
General Demonstration
When practical, discuss deployment, brief bow-assist pulses, retrieval, and safe handling.
Appointment Required
Arrange a pickup time in advance so the unit and support time can be prepared.
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Shipping Damage
Inspect the package when it arrives.
Photograph Packaging
Document any visible damage before unpacking.
Keep Evidence
Photograph the product, packing material, shipping label, and tracking details.
Contact BOWREX
Report suspected shipping damage promptly so we can review the situation and possible carrier claim.
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3. Returns & Cancellations
Specialized marine products are reviewed case by case.
Before Shipment
Contact us promptly to request cancellation. Any cancellation charges or refund adjustments will be explained and will comply with applicable law.
After Shipment
Contact us before sending a product back. We will review the request, explain any applicable return conditions, and provide return instructions. Statutory rights remain unaffected.
Return Condition
Unless otherwise agreed, returns should be unused, undamaged, complete, and in original packaging. Non-refundable costs may include shipping and third-party fees, subject to applicable law.
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4. After-Sales Support
Practical help after purchase.
Operating Guidance
Questions about preparation, deployment, retrieval, and responsible low-speed docking use.
Warranty Review
Provide a description, order details, and photos or video of a suspected defect for assessment.
Housing Replacement Support
Accidental or impact-related housing damage is excluded from the limited warranty. Non-warranty repair or replacement may be offered at cost where feasible, subject to assessment and parts availability. An estimate will be provided before paid work begins. Longer-term availability of parts cannot be guaranteed.
Safe Use Reminder
Operator-Controlled Bow Assistance.
BOWREX™ 40 is not an automatic docking system or continuous propulsion device. The operator remains responsible for seamanship, safe docking decisions, line handling, and proper equipment and electrical safety practices.
Warranty requests:
Contact BOWREX Marine with your order details and photographs or video of the issue. Coverage decisions are subject to inspection and the written warranty terms. Nothing on this page limits rights that cannot legally be excluded under applicable consumer-protection law.